Privacy Policy for Mathematix AI

Last Updated: May 11, 2025

1. Introduction

Mathematix.xyz ("we", "us", or "our") is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), the Electronic Communications and Transactions Act 25 of 2002 (ECTA), and the Consumer Protection Act 68 of 2008 (CPA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at www.mathematix.xyz and www.mathematix.org or use our services.

2. Information We Collect

We collect the following categories of personal information, either directly from you or through automated technologies:

a. Information You Provide Directly

Email address
Educational information (e.g., grade, subjects, tutoring progress)
Account credentials (for registered users)

b. Automatically Collected Information

IP address
Device type and browser
Location data (if permitted)
Usage and analytics data (pages visited, time spent, etc.)

c. Information from Third Parties

We may collect personal information from verified third-party services for login or verification purposes, such as Google or Microsoft login APIs.

3. Legal Basis for Processing

In compliance with POPIA, we only process personal information where there is a lawful justification, such as:

Consent – You have given clear consent.
Contractual necessity – It is necessary to perform a contract with you.
Legal obligation – Required by law.
Legitimate interest – Necessary for our legitimate interests in improving our platform and services.

4. How We Use Your Information

We use your personal information to:

Provide and manage our tutoring services
Communicate with you (e.g., updates, feedback)
Improve the quality and effectiveness of our platform
Personalise your learning experience
Comply with legal or regulatory requirements

We do not sell your personal information. We may share information with:

Service providers (e.g., cloud hosting, analytics, payment processors) under strict confidentiality agreements
Government authorities when required by law
Education partners or institutions (only with explicit consent)

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal information from:

Unauthorized access
Disclosure
Alteration
Loss or destruction

These include:

SSL encryption
Secure user authentication
Regular data backups
Access control and staff training

7. Your Rights Under POPIA

You have the right to:

Access the personal information we hold about you
Correct or update your information
Withdraw consent where we rely on it
Object to processing in certain circumstances
Request deletion of your personal data, subject to legal and contractual obligations
Lodge a complaint with the Information Regulator (South Africa)

8. Retention of Data

We retain personal information only as long as is necessary to fulfill the purpose for which it was collected or as required by law (e.g., tax, audit, or legal requirements).

9. Cookies and Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie settings via your browser. Cookies may be used for:

Analytics and performance tracking
Remembering user preferences
Personalised content delivery

10. International Data Transfers

If we transfer data outside South Africa, we ensure that appropriate safeguards are in place as required by POPIA (such as binding agreements or processing in countries with adequate data protection laws).

11. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices of those third-party sites.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact our Information Officer: